Claims Resources
A Relationship You Can Depend On!
"Haynes Ambulance changed to HWCF due to problems with our previous workcomp company. After making the change, we were amazed at the difference it made. Claims were easier to file and were handled in a timely manner. The prompt attention given to claims made them easier to manage. If we have a question or a problem occurs, the personalized service we receive allowed us to resolve the issue quickly. The education opportunities have been both useful and entertaining. They look for ways to make our company safer and to keep my employees healthy. Efficiency on their part has made my job easier to manage."
Patti Brown
Human Resources Administrator
Haynes Ambulance of Alabama, Inc.
Claims Resources
Having personal, local knowledge of medical providers; regulatory issues; and legal environments; allows us to meet our members’ diverse needs. Aggressive, comprehensive management of all aspects of the claim is our focus in bringing claims to a successful resolution. This is accomplished by working closely with the employer, injured worker, medical care providers, and industry experts. Our experience is crucial in selecting expert resources in the workers’ compensation industry. For example:
- To assist in medical management of injured workers, HWCF selects case management nurses, by specific geographical location, who have the best rapport with the authorized treating physician.
- HWCF utilizes private investigation companies that employ quality investigators, have the required reputation and integrity, and offer the latest technology to provide optimum, positive results.
- HWCF has identified and partnered with third party companies to provide pharmacy management, bill review including PPO savings, and pre-certification in order to control escalating costs stemming from unnecessary and unrelated treatment, brand name medications, improper bill coding, incorrect treatment charges, and other billing errors.
- HWCF hires only experienced vocational experts with integrity, credibility, and expert reputations in the workers compensation and legal communities.
- To provide the best legal representation for Fund Members, HWCF hires attorneys with the highest quality of workers’ compensation litigation experience.
- HWCF has considerable insight into the Circuit Court Judges in Alabama counties that will preside over trials involving Fund members.
We are an advocate for using the above tools as early and as often as necessary in order to decrease costs and shorten the length of disability.